Tag Archives: customer service

Amazon rocks

I placed an order for two books (Caine Black Knife and Toll of Hounds) from Amazon.com way back in July. The estimated delivery date was November 20 (these were pre-order items). The first surprise was that I got a discount of $2.80 after my order was placed: Amazon guarantees the lowest price on pre-ordered books, […]

Adventures in setting up a home office, Part 1

Or, the part where I can’t get my mobile phone working I have an Airtel phone post-paid mobile phone connection, registered in the Delhi/NCR region. I had planned to use the same number (on roaming) in Mumbai, and hang on to it till next June, when number portability hopefully kicks in. There was only one […]

Dell laptop warranty

I just renewed my Dell laptop’s warranty for a year… It cost me Rs. 7.5k, which is too much; but I couldn’t risk leaving it unsupported considering the hardware problems I’ve faced so far…

The continuing laptop saga

After my last post, there were a few more complications. Unfortunately, no one seems to have an idea about what to do regarding them. The problem I face is very weird—when starting up the machine, it will always automatically power down within a couple of minutes. This happens even on the BIOS screens, but if […]

Dell service

(I’m a bit rusty right now, haven’t been very active on this blog-front. What follows will probably be sub-par quality…) OK, so my laptop (a Dell Vostro 1400, running Ubuntu 7.10 right now) started mis-behaving on Tuesday (25th March), and was unusable on Wednesday. I called Dell support on Thursday, and their phone-service was all-right […]